In regard to your message sent to the Bucharest Transport Company (STB SA), registered with no. 106576/2023, we inform you that, at the request of the representatives of the control team, passengers are required to present the transport card loaded as valid and validated immediately upon boarding the used means of transport. If at the time of the check, the proof of the existence of the valid travel title cannot be proved, the controllers apply a sanction according to the legal provisions.
Following the checks carried out, it was found that on 28.04.2023, the transport card with the series 27291232 appears validated for only one person. We mention that the second trip was validated after the time of control, so the sanction is well-founded.
If it is desired to validate a trip for an accompanying person, the multiple validation procedure will be followed.
Multiple validation is performed by pressing button 2 (in STB SA vehicles, except for Otokar and Mercedes Citaro hybrid buses) or the “+” button of the validator (in Otokar and Mercedes Citaro hybrid buses) and by approaching the card to the validator, after the card has been previously validated for one person.
This operation must be repeated for each person of the group, and the value of the trips is deducted from the card.
The validator confirms each validation of the card by displaying the message „Călătorie plăcută!” ("Have a nice trip!") and by a short beep, followed by the ignition of the green led.
Details on how to validate the transport card and use the equipment located in the means of transport, you can get by visiting our website, https://www.stbsa.ro/eng/validare-si-consultare-carduri_eng.
Not knowing this information does not exempt you from paying the fine, as it is available on the STB SA website, in English, by accessing https://www.stbsa.ro/eng/index.
For the recovery of the amount paid when purchasing the SURCHARGE travel title, a ticket that allows the use of all means of public surface transport in the Bucharest-Ilfov region, only on the day it was issued, until 24:00, there is the possibility to address you the court of law.