Hello,

Following your petition, registered at Societatea de Transport București S.A. with no. 32126/2024, we inform you that we wish to verify the reported issues. Therefore, we kindly ask you to send us by email, info@stbsa.ro (32126) the following documents:

• A copy of the fine to which you refer,
• Details regarding the travel ticket,
• The first and last four digits of the bank card used.

Information can also be obtained by phone at 021.9391, key 3, from Monday to Friday, between 07:00 AM and 03:00 PM.